Contact

Members:

Envolve Pharmacy Solutions Customer Service Center and Pharmacy Help Desk Line
Toll Free: (800) 460-8988
TTY: (866) 492-9674

Homescripts, Envolve Pharmacy Solutions' Mail Order Pharmacy Customer Service Center
Toll Free: (800) 785-4197
Fax: (877) 396-5970

Pharmacists:

Coordinated Care Health (WA)
Pharmacy Relations and Provider Help Desk

Phone: (866) 716-5099

Pharmacy Network Team
For pharmacy network issues, questions, concerns, and suggestions, please contact us via email at pharmacynetworkteam@EnvolveHealth.com.

Prior Authorization Department
Toll Free: (866) 399-0928
Fax: (866) 399-0929

Contracting
Fax (for contract requests): (866) 912-6293
For pharmacy contracting inquiries, please contact us via email at pharmacycontracts@EnvolveHealth.com.

EFT Requests
For pharmacy EFT requests, please contact us via email at eftsupport@EnvolveHealth.com.

Credentialing
For credentialing inquiries, please contact us via email at credentialing@EnvolveHealth.com.

Pricing Inquiries
Fax: (866) 912-0334
For pharmacy pricing inquiries, please contact us via email at Mac_Pricing@EnvolveHealth.com.

Plan Sponsors

Account Management Department
To report an issue or make a request regarding your existing account, please contact us via email at myaccountmgr@EnvolveHealth.com.

Prescribers

Customer Service Center
Toll Free: (800) 460-8988
TTY: (866) 492-9674
*Please refer to the member’s specific health plan contact information when possible to ensure the fastest resolutions.

Prior Authorization Department
Toll Free: (866) 399-0928
Fax: (866) 399-0929

Sales and Marketing

Toll Free: (800) 413-7721
Email: sales@EnvolveHealth.com

Media Inquiries

For press releases or other media related communications, please contact Susan Gillespie, VP of Marketing, via email at: Susan.Gillespie@EnvolveHealth.com

If you are requesting story information, please include the information below in your email:

  • Name
  • Publication or Broadcast Affiliation
  • Deadline
  • Nature of Story/Topic
  • Contact Information

Office Locations

Main Headquarters:
8427 South Park Circle, Suite 400
Orlando, FL 32819
Phone: (855) 422-2742
Fax: (877) 617-0830

 

Fresno Office:
5 River Park Place East, Suite 210
Fresno, CA 93720
Toll Free: (800) 413-7721
Phone: (559) 244-3700
Fax: (559) 244-3793

 

Homescripts, Envolve Pharmacy Solutions' Home Delivery Service Pharmacy:
500 Kirts Blvd, Suite 300
Troy, MI 48084
Toll Free: (800) 785-4197
Fax: (877) 396-5970

 

Atlanta Office:
Palisades 3rd Floor
5909 Peachtree Dunwoody Rd NE
Atlanta, Georgia 30328
Phone: (800) 225-2573

 

Fort Worth Office:
4100 International Plaza, Suite 700
Fort Worth, Texas 76109
Toll Free: (800) 569-1035
Fax: (817) 451-4495
Pharmacy Fax: (888) 248-3632

 

St. Louis Offices:
7700 Forsyth Ave.
St. Louis, Missouri 63105
Phone: (314) 725-4477
Fax: (314) 528-2428

7711 Carondelet Ave.
St. Louis, Missouri 63105

 

Tempe Office:
1850 W. Rio Salado Pkwy., Suite 211
Tempe, Arizona 85281
Phone: (800) 413-7721

 

Tucson Office:
5255 E Williams Circle, Suite 4000
Tucson, Arizona 85711

 

Rancho Cordova Offices:
10540 White Rock Road, Suite 280
Rancho Cordova, CA 95670

2868 Prospect Park Drive, Suite 230
Rancho Cordova, CA 95670

 

Woodland Hills Office:
21281 Burbank Blvd.
Woodland Hills, CA 91367

 

Tigard Office:
13221 SW 68th Pkwy., Suite 200
Tigard, OR 97223