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Contact

Members:

Envolve Pharmacy Solutions Customer Service Center and Pharmacy Help Desk Line
Toll Free: (800) 460-8988
TTY: (866) 492-9674

Homescripts, Envolve Pharmacy Solutions' Mail Order Pharmacy Customer Service Center
Toll Free: (800) 785-4197
Fax: (877) 396-5970

Pharmacists:

Coordinated Care Health (WA)
Pharmacy Relations and Provider Help Desk

Phone: (866) 716-5099

Pharmacy Network Team
For pharmacy network issues, questions, concerns, and suggestions, please contact us via email at pharmacynetworkteam@EnvolveHealth.com.

Prior Authorization Department
Toll Free: (866) 399-0928
Fax: (866) 399-0929

Contracting
Fax (for contract requests): (866) 912-6293
For pharmacy contracting inquiries, please contact us via email at pharmacycontracts@EnvolveHealth.com.

EFT Requests
For pharmacy EFT requests, please contact us via email at eftsupport@EnvolveHealth.com.

Credentialing
For credentialing inquiries, please contact us via email at credentialing@EnvolveHealth.com.

Pricing Inquiries
Please submit reimbursement inquiries using the Pricing Inquiry Form that can be accessed via the CVS Caremark Pharmacy Portal.  You can also contact CVS Caremark Pharmacy Help Desk for MAC questions at (800) 364-6331.

Plan Sponsors

Account Management Department
To report an issue or make a request regarding your existing account, please contact us via email at myaccountmgr@EnvolveHealth.com.

Prescribers

Customer Service Center
Toll Free: (800) 460-8988
TTY: (866) 492-9674
*Please refer to the member’s specific health plan contact information when possible to ensure the fastest resolutions.

Prior Authorization Department
Toll Free: (866) 399-0928
Fax: (866) 399-0929

Sales and Marketing

Toll Free: (800) 413-7721
Email: sales@EnvolveHealth.com

Media Inquiries

For press releases or other media related communications, please email communications@envolvehealth.com

Office Locations

Main Headquarters:
8427 South Park Circle, Suite 400
Orlando, FL 32819
Phone: (855) 422-2742
Fax: (877) 617-0830

 

Fresno Office:
5 River Park Place East, Suite 210
Fresno, CA 93720
Toll Free: (800) 413-7721
Phone: (559) 244-3700
Fax: (559) 244-3793

 

Homescripts, Envolve Pharmacy Solutions' Home Delivery Service Pharmacy:
500 Kirts Blvd, Suite 300
Troy, MI 48084
Toll Free: (800) 785-4197
Fax: (877) 396-5970

 

Atlanta Office:
Palisades 3rd Floor
5909 Peachtree Dunwoody Rd NE
Atlanta, Georgia 30328
Phone: (800) 225-2573

 

Fort Worth Office:
4100 International Plaza, Suite 700
Fort Worth, Texas 76109
Toll Free: (800) 569-1035
Fax: (817) 451-4495
Pharmacy Fax: (888) 248-3632

 

St. Louis Offices:
7700 Forsyth Ave.
St. Louis, Missouri 63105
Phone: (314) 725-4477
Fax: (314) 528-2428

7711 Carondelet Ave.
St. Louis, Missouri 63105

 

Tempe Office:
1850 W. Rio Salado Pkwy., Suite 211
Tempe, Arizona 85281
Phone: (800) 413-7721

 

Tucson Office:
5255 E Williams Circle, Suite 4000
Tucson, Arizona 85711

 

Rancho Cordova Offices:
10540 White Rock Road, Suite 280
Rancho Cordova, CA 95670

2868 Prospect Park Drive, Suite 230
Rancho Cordova, CA 95670

 

Woodland Hills Office:
21281 Burbank Blvd.
Woodland Hills, CA 91367

 

Tigard Office:
13221 SW 68th Pkwy., Suite 200
Tigard, OR 97223